Help

You can place an order in various ways :

• Customers who have already made purchases in our store log in to their individual account.
• As a new customer who does not have an account with us, you will be asked to set up an account (registration), or to place a single order without registration by providing only your contact information.
• By calling us and giving us your contact information - we will set up your account and send you a confirmation email.
• Place an order by sending us an email with a code or description or a product link.

Lack of goods after payment, account seizure, Allegro impersonation, secure1a Service, suspicious messages, Buyer Protection Program

• I paid and did not receive the goods
• I want to report spam (via email)
• I received a suspicious message
• Someone has taken over the account
• Someone is impersonating a User
• Someone paid with my card

Look for the answer in the next step, we have included the necessary information on the subject for you there. If you don't find it - write to us.

• There are problems with logging in
• Email notifications are not arriving
• There is a problem with buying items
• There is a technical problem when trying to issue a bid
• There are problems with mobile applications
• There is a problem with the Observed option